Copy this code and use at checkout
Copy this code and use at checkout
Deal Activated, no coupon code required!
Copy this code and use at checkout
Copy this code and use at checkout
Deal Activated, no coupon code required!
Here’s what I found on Imprint Now, a U.S.-based online custom promotional products retailer headquartered in Stafford, Texas:
What They Offer
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Specialize in branded merchandise—t-shirts, mugs, mouse pads, pens, patches, tech items, table covers, and more—with a streamlined 5-step customization and proofing process.
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Free shipping on all orders and bulk‑volume discounts; optional rush production is also available.
Company Profile
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Employees: ~100–200.
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3‑month site reach: ~3 million visits, with users spending nearly 5 minutes on site.
Customer & Reputation Insights
1. Customer Experience
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BBB (Better Business Bureau) rating: F (not accredited).
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Common complaints involve unauthorized design changes, lack of communication, poor quality control, and failed rush orders.
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Multiple recent reviews describe the service as “horrible,” “unusable products,” and “scam‑like” behavior due to slow or silent support.
2. Return & Refund Policy
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Customers must report issues within 30 days, including photographic proof and order details.
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Returns are at customer expense; replacements or refunds issued in 7–10 business days after confirmation.
3. Promotional Offers
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Frequently runs sitewide promotions (e.g. 10–15% off) and different discount codes for educators, military, free shipping, etc.
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However, there’s no dedicated student or teacher discount program currently
Summary
Imprint Now offers a large variety of customizable promo products with attractive pricing and free shipping—but its customer service and quality control appear weak, as evidenced by numerous negative BBB reviews (F‑rating) highlighting poor responsiveness, design mishaps, and unreliable production timelines.
Recommendation
If you’re considering using Imprint Now:
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Strictly review proofs and communicate design details clearly.
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Expect potential delays—don’t rely on rush delivery unless timelines are flexible.
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For high-stakes or corporate orders, consider using them on a trial basis before committing to large purchases.
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Explore alternative suppliers if you need reliable support and accountability.
Would you like help comparing Imprint Now to other promo-product vendors, finding reliable alternatives, or monitoring current discount codes?
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